Gerard Blokdijk,Ivanka Menken: ITIL V3 Service Capability OSA - Operational Support and Analysis of IT Services Best Practices Study and Implementation Guide - Second Edition
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Author: Gerard Blokdijk,Ivanka Menken
Number of Pages: 290 pages
Published Date: 30 Sep 2009
Publisher: Emereo Pty Limited
Publication Country: Dayboro, Australia
Language: English
ISBN: 9781742441740
Download Link: Click Here
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